Refund policy

Return & Refund Policy
We want you to be fully satisfied with your purchase.

 

Return Eligibility
We accept returns within 30 days of delivery under the following conditions:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

 

How to Start a Return
To initiate a return, please contact us at support@snorlockglobal.com  with your order number and reason for return. Our team will guide you through the process.

 

Refund Process
Once your return is received and inspected:

• You will be notified of approval or rejection
• Approved refunds will be issued to your original payment method
• Please allow 5–10 business days for the refund to appear

 

Non-Refundable Items

• Used or damaged products
• Items returned without prior approval

 

Shipping Costs
Shipping fees are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective.